Terms & Conditions

These Terms and Conditions ("Terms") govern your use of the VapeUK website and the purchase of products from VapeUK Limited ("we", "us", "our"). By accessing our website or making a purchase, you agree to be bound by these Terms.

VapeUK Limited is a company registered in England and Wales (Company Number: 12345678) with our registered office at 123 Vape Street, London, SW1A 1AA, United Kingdom.

You must be at least 18 years old to use our website and purchase our products. By using our website, you represent and warrant that:

• You are at least 18 years of age
• You have the legal capacity to enter into these Terms
• You will provide accurate age verification when requested
• You understand that our products contain nicotine, which is addictive

We reserve the right to refuse service and cancel orders if we cannot verify your age or if you do not meet our eligibility requirements.

All products sold by VapeUK comply with the UK Tobacco Products Directive (TPD) and relevant UK legislation:

• E-liquid bottles are limited to 10ml maximum capacity
• Nicotine strength does not exceed 20mg/ml
• All products carry appropriate health warnings
• Products are properly registered with the MHRA
• Child-resistant and tamper-evident packaging is used

When you place an order with us:

• Your order constitutes an offer to purchase products
• We reserve the right to accept or decline your order
• Payment must be made in full before dispatch
• We accept major credit cards, debit cards, and PayPal
• Prices include VAT where applicable
• We reserve the right to change prices without notice

Order confirmation does not guarantee acceptance. We will notify you if we cannot fulfill your order.

Delivery terms and conditions:

• We deliver to UK addresses only
• Age verification is required at point of delivery
• Delivery times are estimates and not guaranteed
• Risk passes to you upon delivery
• We are not liable for delays caused by third-party couriers
• Failed deliveries due to incorrect information may incur additional charges

Due to health and safety regulations:

• E-liquids cannot be returned once opened for hygiene reasons
• Unopened products may be returned within 14 days
• Faulty products will be replaced or refunded
• Return shipping costs are the customer's responsibility unless the product is faulty
• Refunds will be processed within 14 days of receiving returned items

Important health and safety information:

• Products contain nicotine, which is addictive
• Not suitable for pregnant or breastfeeding women
• Not recommended for people with heart conditions
• Keep products away from children and pets
• Seek medical advice if adverse reactions occur
• Follow all product instructions and warnings

To the fullest extent permitted by law:

• We exclude all warranties except those that cannot be excluded by law
• Our liability is limited to the purchase price of the products
• We are not liable for indirect, consequential, or special damages
• Nothing in these terms excludes liability for death or personal injury caused by negligence

We are committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information in compliance with UK GDPR and Data Protection Act 2018.

By using our website, you consent to our Privacy Policy and the processing of your personal data as described therein.

These Terms are governed by English law and subject to the exclusive jurisdiction of the English courts. Any disputes will be resolved through the courts of England and Wales.

If you have any questions about these Terms, please contact us: